We hear people making a firm statement based on facts – what they saw, what has happened. And they claim the statement is the truth, because it’s based on facts.
However, fact is not equal truth.
As a leader, you can’t make a decision just based on fact. You need to know the truth.
Finding the truth takes effort, needs empathy, needs to create a safe zone to earn other’s trust.
Finding truth calls for wisdom, leadership and courage.